Privacy Policy

How we protect and manage your personal information

1. Information We Collect

We collect personal information to provide you with professional shatnez testing services and keep you updated on the status of your garments. This includes your name, email address, phone number, and order details.

2. How We Use Information

We use your information to process orders, provide status updates (via phone IVR, SMS notifications, or email), manage customer support, and improve our services.

3. SMS Text Messaging & Non-Disclosure Policy

We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared, sold, or disclosed to any third parties under any circumstances.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, alteration, or disclosure.

5. Contact Us

The Shatnez Lab

14 Buchanan Rd, Spring Valley, NY 10977

Phone: 845-552-4744